Redesigning Home

CRITICAL SUCCESS FACTORS

  • Private bedrooms and bathrooms available to those who want them wherever they live.

  • Each individual accepting support to be able to decorate their room to their preferences.

  • Designing households of 1-16 residents (depending on cost analyses and community preference) that the strengthen the well-being of those who live there.

  • Functional kitchens within households where meals are prepared, a family-style dining room, and optimized input on menus from those living there whenever possible.

  • Safe access to outdoor and green spaces, with designated areas for private conversations and solitude when desired.

  • Joyful activities tailored to the interests of elders and people with cognitive and physical disabilities—both within the community and through outings and guest visits.

  • Safe and convenient transportation options that support engagement in the broader community, with accommodation for guests when possible.

DRIVERS OF SUCCESS

  • Architecture/design that promotes the privacy, sanctity, and independence of residents.

  • Healthy, flavorful meals that cater to diverse tastes and preferences.

  • Consistent staffing practices, encouraging staff participation in the development of schedules and the establishment of clear shift responsibilities.

  • A strong relationship with the surrounding community that includes access to vital shared resources (e.g., public transportation, cafes).

KEY PERFORMANCE INDICATORS (Measurements of Progress)

  • All staff are recognized as integral to resident care, with inclusive decision-making structures that are accountable to residents and their loved ones. Staff are empowered to collaborate with residents, even when requests fall outside typical routines.

  • Regular, evidence-based training in person-directed living for all team members, alongside meaningful support systems that promote their own well-being and professional growth

  • Community listening sessions held at least quarterly, with publicly shared summaries, affirming the principle that all voices are valued and contribute to continuous improvement.